Corrections professionals working in prisons, jails, reformatories, and penitentiaries have come under intense pressure to prioritize their efforts at de-escalation. The legitimate goal of de-escalation tactics is to resolve critical situations with minimal harm. This course will discuss the often-challenging expectations of corrections professionals to gain compliance without using physical force and identify indications when this may not be realistic or safe.
This training is designed to improve corrections officers’ ability to manage individuals by enhancing skills to establish contact, build rapport, and gain influence to achieve the defined objective. Participants will learn how to apply and address the needs of those in a mental health crisis or whose state of reality is altered. Instructional lectures will cover key concepts and methods that support de-escalation efforts when a personal connection can be made. Learning outcomes will include understanding the core skills of incident stabilization, tactics, decision-making, and verbal and non-verbal skills to establish contact, build rapport, and create influence with difficult subjects.
At the end of this training, participants will be able to:
Whether your department is looking for in-person training or a live instructor-led webinar, we can help! To learn more, simply fill out the form, and we’ll contact you within a few business days to review options and pricing.