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Trauma Via 911: The Forgotten First Responders

Dispatchers can be the forgotten first responders when it comes to departmental concerns about the psychological well-being of service personnel. Yet they experience many of the same traumatic reactions to critical incidents and cumulative stress as police officers. Dr. Michelle Lilly and research associate Heather Pierce of Northern Illinois University have conducted what is believed...
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New Excited Delirium Protocol Issued By San Jose PD

Looking for guidance on a protocol for Excited Delirium calls? A recently updated training bulletin from San Jose (CA) PD might be a good starting point. “It’s the closest thing to a policy on the subject that I’ve been able to find,” says Wayne Schmidt, executive director of Americans for Effective Law Enforcement, the organization...
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