April 8, 2021


Force Science Institute Training Center

2700 S River Road
Suite 300
Des Plaines, IL 60018


8 AM to 4 PM CT

1 Hour Lunch on Your Own




  • 7 Training Hours
  • 1 Expert Instructor
Hosted at

Force Science Institute Training Center

Security professionals have come under intense pressure in recent years from the media and community groups in how they handle problems and people with problems in our society. The public is demanding that “de-escalation” tactics are used at all times, even when those tactics are not possible. In addition, video recordings of these interactions with individuals have become more prevalent with the increase of the use of technology. As these technologies advance, so does the need for security personnel to improve their training and the way they interact with people.

We will discuss the often-challenging expectations of security personnel to gain compliance without using physical force and how frequently this may not be realistic or safe. The legitimate goal of de-escalation tactics is to resolve problems with minimal harm. This distinction is critical.

Training Location

Force Science Institute Training Center
2700 S River Road
Suite 300
Des Plaines, IL 60018

Local Hotel

Hilton Garden Inn Chicago O’Hare Airport
2930 South River Road
Des Plaines, IL 60018

Phone: 847-296-8900


Is there a test?

Yes. An online test is made available to participants at the conclusion of the course. Attendees need to score ≥ 75% to receive a certificate of completion.

Is class participation required?

Attendees are strongly encouraged to fully participate in classroom discussions, ask questions and to ensure all of their questions from the pre-test are fully answered before they take the final exam.

What is your registration policy?

Please note ALL REGISTRATIONS ARE FINAL. Cancellations will not be accepted. Substitution for a registered seat will be considered on a case-by-case basis. To discuss substituting an attendee, please call us directly at 1-800-526-9444.

What payment methods do you accept?

We accept checks, credit cards, PayPal, money orders, and bank wires.

Please contact us directly at help@forcescinece.org or call us 1-800-526-9444 for payment and billing questions.