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Sensemaking

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Tell Me Exactly What You Heard

In our last article, Honest But Not Accurate, we rejected the idea that an officer’s memory was the equivalent of a video recorder. We cautioned that inconsistencies between an officer’s memory and a video recording could result from human performance factors and are not necessarily evidence of intentional deception. But even in cases without video...
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Preparing for Hard Conversations

The nation collectively recoiled at the death of George Floyd. We were not prepared to watch a man suffer and die while officers held him down. In that moment, our country was unified. First, in disbelief. Then helplessness. Then outrage. For those who have seen arrests and medical emergencies handled thousands of times, this wasn’t...
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Dr. Lewinski: On Creating Expert Decision-makers

Dr. Bill Lewinski, executive director of the Force Science Institute, sees clearly the “clinical” nature of law enforcement and the need for excellent decision-making: “The police world is just like other clinical professions. Officers must engage in educated assessments, decisions, and interventions.” Dr. Lewinski explained: “Before the police act, before any intervention, there is a...
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